Custom Orders
Average turn around time for custom orders is 3 weeks.
We love creating custom order for you and are happy to discuss the details of your order via email or phone call.
We do not offer refunds for change of mind on custom orders.
Damaged Items
Each item is carefully and lovingly handmade and packaged.
Unfortunately we cannot take responsibility for items damaged or lost during transit.
Refunds & Exchanges
We do not offer refunds or exchanges for change of mind.
Discounts & Store Credits
All discount vouchers and store credits expire 12 months from date of issue.
*All our handmade dolls contain small removable parts (headbands etc) and are therefore recommended for children above 3 years of age.
ABN 85798253549